Terms of service

🐾 Terms of Service

Golden Floof Terms of Service

Welcome to Golden Floof! By accessing or using our website and services, you agree to the following Terms of Service. If you do not agree with these terms, please do not use our site.

1. Overview

Golden Floof is an online store that offers golden-retriever-themed apparel, accessories, and related products. Our items are fulfilled through print-on-demand services.

These Terms apply to all site users, including browsers, customers, and contributors of content.

2. Online Store Terms

By using our site, you represent that:

You are at least the age of majority in your state or province of residence, or
You have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our site or purchasing our products.

3. Products & Services

All products are made-to-order and may vary slightly from images shown on the website (e.g., color differences due to screen settings or printing).
We reserve the right to limit quantities of any products or services we offer.
We may discontinue any product at any time.

We strive for accurate descriptions and images, but we do not warrant that product descriptions, photos, or other content are error-free, complete, or current.

4. Pricing & Payment

All prices are listed in the currency shown at checkout and are subject to change without notice.
We reserve the right to modify or discontinue products and services without prior notice.
Payment must be made at the time of purchase through accepted payment methods listed at checkout.

If a price or product is listed incorrectly due to an error, we reserve the right to cancel or adjust orders affected by that error and will contact you if this occurs.

5. Shipping & Delivery

Shipping times and options are outlined in our Shipping Policy.

Once an order has been handed over to the carrier, delays or issues caused by the carrier are not under our direct control, but we’ll do our best to help you resolve them.

6. Returns & Refunds

Our Return Policy governs returns, exchanges, and refunds. Because our products are printed on demand, returns are generally limited to defective, damaged, or incorrect items, and not for buyer’s remorse or size/color selection errors.

Please review the Return Policy carefully before purchasing.

7. Third-Party Services

We use third-party providers such as Shopify, Printify, payment processors, and shipping carriers.

By using our store, you also agree to any applicable terms and policies of these third parties as they relate to your transaction (for example, payment provider or shipping carrier terms).

8. User Content & Conduct

If you send us content (for example, messages, feedback, or social media tags), you grant us permission to use, reproduce, and share that content for marketing and promotional purposes, unless you explicitly request otherwise.

You agree not to:

Use the site to upload or transmit viruses or malicious code
Use the site for any unlawful or abusive purpose
Attempt to gain unauthorized access to any part of the website or its systems

9. Limitation of Liability

To the fullest extent permitted by law, Golden Floof, its owners, and partners shall not be liable for any indirect, incidental, punitive, or consequential damages arising from:

Your use of or inability to use the site
Any products purchased through the site
Any errors or omissions in the content on the site

Our total liability for any claim related to a purchase or use of our services will not exceed the amount you paid for the specific product(s) involved.

10. Indemnification

You agree to indemnify and hold harmless Golden Floof and its partners from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.

11. Changes to These Terms

We may update or modify these Terms of Service at any time. Changes will be effective when posted to this page. Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States (and, where applicable, the laws of the state in which the store is registered), without regard to conflict of law principles.